Simply select your items, choose the correct size, and proceed through checkout. You’ll receive an order confirmation email once your purchase is complete.

Orders may be canceled within 12 hours of order confirmation, provided the order has not yet entered processing or shipped.

Once an order has entered processing or has shipped, changes or cancellations are no longer possible.

If your order has not yet entered processing, we may be able to update the address. Please contact us as soon as possible.

Once an order has shipped, address changes are no longer possible.

Orders are processed within 1–2 business days, excluding weekends and holidays.

Once shipped, delivery typically takes 5–7 business days, Monday to Friday.

Total estimated delivery time:
6–9 business days, including processing and transit.

Delivery times are estimates and may vary due to carrier delays or circumstances beyond our control.

Yes. Once your order ships, you’ll receive an email with tracking details. Tracking updates may take up to 24–48 hours to appear.

Please check with your local carrier or delivery location first.
If the issue persists, contact our support team so we can assist where possible.

Shapewear is classified as intimate apparel.

For hygiene and safety reasons, returns are accepted only if the item is unworn, unused, and remains in its original, unopened packaging with tags intact.

Once the original packaging has been opened, the item is considered used intimate apparel and is not eligible for return or exchange.

If your item arrives damaged or defective, please contact us within 7 days of delivery with your order number and clear photos. We will arrange a replacement at no additional cost once the issue is confirmed.

If a replacement is not available or the issue cannot be resolved through replacement, a refund may be issued in accordance with our Return & Refund Policy.

If you receive an incorrect item, please contact us within 7 days of delivery so we can arrange a replacement, provided the item remains unworn and in its original condition.

For eligible returns due to fit or change of mind, return shipping costs are the responsibility of the customer.

If the issue is due to our error (damaged or incorrect item), replacement shipping is covered by us.

We accept the following payment methods:

• Visa
  
• Mastercard
  
• American Express
  
• Shop Pay
  
• Apple Pay
  
• Google Pay

Yes. All payments are processed through PCI DSS–compliant providers using secure encryption.

We do not store full credit or debit card numbers.

For best results:

• Hand wash cold
  
• Use mild detergent
  
• Do not bleach
  
• Lay flat to dry
  
• Avoid heat and tumble drying

Proper care helps maintain fit, comfort, and longevity.

Our shapewear is designed to provide support while remaining comfortable for everyday wear. Compression may feel firm at first but should never feel painful or restrictive.